June 23, 2009
Can’t I receive eBills with my Citibank checking account?
Adam C asked:
I’ve been with Wells Fargo for a few years now, but I got upset over something and on Tuesday I went shopping for a new bank. I narrowed it down to Bank of America and Citibank, but went with Citibank because both of their branches in my town have drive-thru ATM’s and BofA doesn’t (lazy…I know).
I’ve been with Wells Fargo for a few years now, but I got upset over something and on Tuesday I went shopping for a new bank. I narrowed it down to Bank of America and Citibank, but went with Citibank because both of their branches in my town have drive-thru ATM’s and BofA doesn’t (lazy…I know).
Anyways, I went and opened my checking account at Citi, and everything seemed to be fine, and then went home and registered for my online banking, because I do everything online – that’s very important to me in a bank.
Last night, as I was setting up some online payments from my new Citi checking, I searched and searched for where to sign up for eBills from (at least) my big merchants. AT&T, DirecTv, etc.
To my surprise, Citibank doesn’t have an eBill feature????? I thought they had one of the best/most complete online tools available…but I guess not? Am I just missing something??
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Comments on Can’t I receive eBills with my Citibank checking account?
I used Citibank and they did have an eBill feature. Call the customer service number, you might need a different type of account or maybe you are just missing something. I have also used Bank of America and they have this feature.
yes they do you must have your wires cross with the person you were dealing with!!!
citibank does not offer the ebill option. i tried it as well and am very upset I wasted my time. now I’m off to another bank! I cannot believe they do not offer ebill. Crazy!