August 20, 2009
Why won’t merchants give me an authorization code?
Miss Nine asked:
A lot of the time some unauthorized payment is made on my account. Sometimes I cancel an order. Unfortunately, this takes three to five days for a ‘pending charge’ to drop off. Well, I have no patience and can’t wait that long. My bank tells me they can drop off a pending charge immediately if they have an authorization code. The merchants refuse to give me an authorization code – some of them even tell me that the bank has the authorization codes! Why won’t these merchants tell me what the stupid code is?
A lot of the time some unauthorized payment is made on my account. Sometimes I cancel an order. Unfortunately, this takes three to five days for a ‘pending charge’ to drop off. Well, I have no patience and can’t wait that long. My bank tells me they can drop off a pending charge immediately if they have an authorization code. The merchants refuse to give me an authorization code – some of them even tell me that the bank has the authorization codes! Why won’t these merchants tell me what the stupid code is?
Leave a Comment
Comments on Why won’t merchants give me an authorization code?
I had the same thing happen last week. Had to talk to 3 different people. The first CS people will not know the codes. Only someone in the Accounting Dept. has them. Try asking for Accounting. It is usually even a different tele. #.